CUSTOMER CARE & WARRANTY

We’re here to make your experience smooth,secure, and worry-free.
Your peace of mind is our priority. Explore our comprehensive vehicle warranties and dedicated customer support designed to keep you covered at every step, from purchase to after-sales assistance.

Drive with Confidence
We’ve Got You Covered

Owning a car should be about the joy of the journey, not the stress of unexpected costs. That’s why we bring you a complete car warranty solution that protects you against sudden repair bills, covers essential parts, and ensures that you’re never left stranded. With our reliable support, you get more than just coverage—you gain peace of mind, trust, and security every time you hit the road. From engine and transmission repairs to electrical components, we’ve designed our plans to keep your vehicle running smoothly while saving you from hefty garage expenses. And whenever you need us, our customer care team is just a call away, ready to assist with quick, hassle-free service. With us, your car stays protected, your costs stay predictable, and you stay worry-free.

Customer Support Overview

At CONTINENTAL CARS, we believe that buying or selling a car online should be a smooth, secure, and truly satisfying experience. Our goal is to make every step of your journey—from browsing and selecting your vehicle to final delivery and beyond—completely transparent and worry-free.

Our dedicated customer care team is here to assist you at every stage, whether you have questions before making a purchase, need help understanding our warranty coverage, or require after-sales support. We pride ourselves on quick responses, clear communication, and solutions that put your convenience first.

We don’t just deliver cars—we deliver trust, reliability, and confidence. Every interaction with our team is guided by honesty, professionalism, and care.

Frequently asked questions

Q: Can I return my car if I change my mind?

A: Yes, under consumer rights, vehicles can be returned within the agreed period if conditions are met (see our Returns Policy below).

Q: What does my warranty cover?

A: Our standard warranty covers major mechanical and electrical components. Extended warranty options are also available.

Q: How do I purchase a car online?

A: Simply browse our listings, choose your car, and follow the checkout steps. Our team will contact you to confirm details.

Q: Can I finance my car?

A: Yes, we offer flexible financing options. Contact our sales team for tailored plans.

Q:What is the return policy?

A:Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Q:Are any purchases final sale?

A:We are unable to accept returns on certain items. These will be carefully marked before purchase.

Q:When will I get my order?

A:We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Q:Where are your products manufactured?

A:Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Q:How much does shipping cost?

A:Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Phone

07389778328

Email

continentalcarsales1@gmail.com

Location

34 Woodnewton Drive Leicester, Leicestershire LE5 6NJ